Corresponding Correspondence
One of the things you learn when you volunteer for an organization like USATT is that when you schedule your time, you have to use what I call the 25% Rule. What does that mean? It means that you spend 25% of your time actually doing “productive” work, and 75% of your time corresponding and answering questions. Some of this is good and reasonable, some of it is not.
I’m on the USATT board of directors and chair the USATT coaching committee. (These are both unpaid volunteer positions.) I’ve spent much of the last week just emailing with people, mostly answering questions and discussing issues. It’s a huge but necessary time allotment. The problem is that not all the time spent on this is what I would call “necessary.” There is a famous saying that you spend something like 90% of your time on 10% of the people you are working for. In USATT, I’d say you spend 95% of your time on 1%. It’s been really true this past week.
Of course you also have to divide the 1% into those who deserve responses (many of them well-meaning, thoughtful individuals who really contribute to our sport), and those who are rude and/or irrational and only get cursory responses. We have plenty of those. (If I were a paid employee, I’d probably have to have a longer leash for these people, but as a volunteer, the leash is rather short for abusive and/or time-wasting people.)


Photo by Donna Sakai


