October 12, 2017
I Am at War with Amazon
Today’s blog is only partly table tennis related. In fact, the main connection is that I’m doing a lot less table tennis stuff temporarily as I’m spending more time in my battle with Amazon, plus of course I sell table tennis books on Amazon. Here’s the situation.
I’ve used Amazon for years, both as a buyer and seller. I have an author page there with 13 books – eight table tennis, six science fiction. (“The Spirit of Pong” counts as both, so yes, 8+6=13.) I make a pretty decent living selling my books there (along with coaching).
On October 31, my new science fiction novel is coming out, “When Parallel Lines Meet.” I co-wrote it with Mike Resnick (a legendary SF writer) and Lezli Robyn. We even had a launch party for it at the Capclave Science Fiction Convention this past weekend. I have ten preliminary copies, though it doesn’t officially come out until Halloween. (That’s a coincidence.)
Here’s the problem. On the kindle and audio versions, it correctly has all three of us as authors. But on the print version, it only has Mike Resnick.
I pointed this out to our publisher months ago when the novel first showed up for pre-orders, and he contacted Amazon. When you have an author or publisher page, as we do, there’s a “contact us” link at the bottom of the page, so contacting them is easy. Three weeks went by, and nothing happened, so I contacted the publisher again. He was irritated, saying that he’d been getting bureaucratic problems at Amazon, and hadn’t been able to get them to make the correction.
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